Spotify issues penalties when its systems detect artificial streaming, meaning streams that do not reflect genuine listener intent. This includes activity generated or boosted by:
bots or automated scripts
click farms or stream farms
incentivised listening (“listen-to-earn”, rewards, contests)
misleading or low-quality promotional services that guarantee streams, saves or playlist placement
When Spotify identifies flagrant artificial streaming, it may:
remove those streams from royalty calculations, and
charge a penalty fee per affected track per month, which is billed to the distributor and passed on to the rights holder according to the distribution agreement.
We fully understand that the label is not always responsible for artificial streaming activity.
Artificial streaming can also be caused by:
the artist themselves
band members
family or friends trying to “help”
fans
third parties purchasing promotional services without the label’s knowledge or consent
Spotify’s detection systems do not distinguish intent, only behaviour. This means penalties may still be applied even if the activity was well-meant or initiated by someone outside the label.
The Source will never use any kind of promotion or marketing activity that could result in streams being flagged as artificial streaming.
We do not work with:
stream-guarantee services
bot-based promotion
incentivised listening campaigns
services that promise playlist placement in exchange for payment
All promotion facilitated by The Source is based on organic, editorial, or audience-driven exposure in line with DSP policies.
For labels, artists and management:
Do not buy streams, saves or followersAny service that promises numbers instead of reach or audience is a red flag.
Avoid “guaranteed playlist” servicesLegitimate playlists do not charge for placement or guarantee results.
Educate artists and teamsMake sure artists, band members, family and close supporters understand:
not to purchase promo services
not to “run streams overnight”
not to loop tracks or use multiple accounts/devices
Be cautious with third-party marketing agenciesAsk explicitly:
How is traffic generated?
Are bots or paid listening involved?
Is this fully compliant with Spotify’s policies?
Focus on compliant promotionSafe activities include:
editorial pitching
press & PR
social media advertising driving real fans to platforms
live shows and fan engagement
content-based growth (video, storytelling, community)
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